Partner Support

CCI provides your institution with dedicated account management and reporting of ongoing student progress, completion, and other outcomes.

On Campus Class Scheduling: We work with you to help recommend and schedule live On Campus classes, ensuring they are in line with classroom availability and student scheduling needs.
Program Expansion: As your workforce program demands grow we will collaborate with you to integrate new or expand existing programs.
Reporting: We produce and provide live/real-time or monthly detailed reports to keep you informed of your students’ ongoing progress, completion data, job or externship placement and other outcomes.
Quality Assurance: We conduct student and instructor evaluations during and at the end of each class to ensure student satisfaction and continuously monitor instructor performance.
Information Sessions: Your Account Manager and instructors can attend information sessions to help promote and market your programs effectively.

ILT Class Scheduling: We handle the coordination of
Instructor-Led Training (ILT) classes, ensuring they seamlessly fit into your institution’s calendar.
Program Expansion: As our course catalog continues to
expand, your Account Manager will collaborate with you to integrate new courses or expand existing ones.
Reporting: We produce and provide detailed reports to
keep you informed about your students’ progress and outcomes.

Quality Assurance: We conduct evaluations at the end
of each class to ensure student satisfaction and continuously monitor instructor performance.
Promotional Support: Our instructors can attend information sessions to help promote and market your programs effectively.

Our learner support team is available 7 days a week, providing assistance via phone, email, text, or chat. Services Include:

Enrollment Questions: We’re available 7 days a week to answer potential students’ questions, helping them make confident enrollment decisions.
Content and Technical Support: Whether it’s navigating the eLearning platform, troubleshooting, or understanding how to use the platform’s features, our team is ready to help.
1:1 Tutoring and Coaching: National instructors are available and ready to assist your students with any content-related questions or provide additional support

Our learner support team is available 7 days a week, providing assistance via phone, email, text, or chat. Services Include:

Enrollment Questions: We’re available 7 days a week to answer potential students’ questions, helping them make confident enrollment decisions.
Content and Technical Support: Whether it’s navigating the eLearning platform, troubleshooting, or understanding how to use the platform’s features, our team is ready to help.
1:1 Tutoring and Coaching: National instructors are available and ready to assist your students with any content-related questions or provide additional support.